HomeProductsFAQContact Us

1) What is Netscape Internet Service?

Netscape Internet Service is an exciting new national Internet Service for those looking for affordable and reliable unlimited Internet access. We offer high speed Internet for the price of dial-up to hundreds of communities across the country.

With our Accelerated Plan you can surf the web and email up to 19 times faster over a regular dial-up connection for less than the price of DSL or cable high speed Internet.

Included with our service is free live technical support, unlimited access, free national roaming, no contracts or set-up fees.

Choose the Internet plan that best suits your needs (plus applicable taxes):
Unlimited Plan for $13.95/month
Accelerated Plan for $18.95/month

Compare our prices with those of other dial-up Internet providers and see how you can pay less for your Internet access without sacrificing on features or reliability.

Back to the top  

2) How can I see if a local Netscape Internet Service dial number is available in my area?

To see if a local dial-up number is available in your area, go to the start of the sign-up form.

By selecting your Province and nearest community you will be presented with all available numbers in your area. Please ensure that the number provided is a local call, otherwise you may incur long distance charges from your telephone company.

Back to the top  

3) How do I register for Netscape Internet Service?

Sign-up online now or call 1-866-NETSCAPE (1-866-638-7227).

Back to the top  

4) What form of payment does Netscape Internet Service accept?

Netscape Internet Service accepts MasterCard, VISA, American Express and pre-authorized debit as payment methods.

Back to the top  

5) What do I get with the Netscape Internet Service $18.95 Accelerated Plan?

  • Unlimited monthly Internet access
  • Surf the web up to 19x faster* than regular dial-up using advanced web acceleration technology See a demonstration
  • Pop-up blocker to avoid unwanted pop-up advertising
  • Value priced at $18.95 per month (plus applicable taxes)
  • 2 mailboxes with 50 MB storage per email address
  • Create up to 8 email addresses @netscape.ca
  • Compatible with all popular web software (Internet Explorer, Netscape and Outlook Express etc.)
  • 5 Megabytes of personal web space to host your own web site
  • Easy sign-up and no activation fee
  • Local access across Canada
  • Free customer support, 9am EST to 12am EST, 7 days a week
  • See a description of everything you get with the Accelerated Plan
Back to the top  

6) What do I get with the Netscape Internet Service $13.95 Unlimited Plan?

  • Unlimited monthly Internet access
  • Compatible with both Windows and Mac operating systems
  • Value priced at $13.95 per month (plus applicable taxes)
  • 2 mailboxes with 50 MB storage per email address
  • Create up to 8 email addresses @netscape.ca
  • Compatible with all popular web software (Internet Explorer, Netscape and Outlook Express etc.)
  • 5 Megabytes of personal web space to host your own web site
  • Easy sign-up and no activation fee
  • Local access across Canada
  • Free customer support, 9am EST to 12am EST, 7 days a week
  • See a description of everything you get with the Unlimited Plan
Back to the top  

7) What is Netscape Internet Service web acceleration?

Netscape Internet Service uses advanced web acceleration technology to increase the speed of dial-up access up to 19 times faster* than ordinary dial-up. It's only available with the Accelerated Plan.

Surf the web, get e-mail and search results faster over your current phone line without the high cost of DSL or cable high speed services. See a demonstration of web acceleration.

What is accelerated?
  • Web Pages
  • Graphics
  • Text
  • Email and Webmail
What is not accelerated?
  • Streaming media, audio and video files
  • Encrypted data within a VPN connection
  • Secure pages, such as those used for online banking
  • Files for downloading such as music or digital photos
Back to the top  

8) How does web acceleration work?

The Netscape Internet Service web accelerator speeds up your Internet access by compressing images and text on web pages before they are sent to your phone line. The compressed data travels over your phone line faster because there is less of it. Netscape Accelerated Internet Service also stores elements of frequently visited web sites so that they load faster on future visits.

There is no additional equipment to install nor is there any additional configuration of your modem necessary. You simply have to download the Netscape Internet Service web acceleration software to get the faster speeds from your computer's standard 56K modem. It's easy to install and doesn't include any annoying adware or spyware.

Click here for a demonstration of how web acceleration works.

Back to the top  

9) What is pop-up blocking?

Netscape Internet Service web acceleration can also be used to block annoying pop-up advertising from invading your computer. Web acceleration and pop-up blocker are only included with the Netscape Accelerated Plan.

Back to the top  

10) Do I need to have the Netscape browser to use Netscape Internet Service?

No. Netscape Internet Service can be used with any standard web browser, whether it's the Netscape Communicator, Microsoft Internet Explorer, or another browser.

With our Netscape Accelerated Plan we recommend that you use Internet Explorer version 5.0 or higher or Netscape Communicator 7.0 or higher for the best results.

Back to the top  

11) Will Netscape Internet Service support my computer's operating system and web browser?

Yes, we have service plans that will work with your computer. Our Netscape Unlimited Plan for $13.95/month** works with Windows® and Macintosh ® computers and no software downloads are required.

To surf at speeds of up to 19x faster* with our Netscape Accelerated Plan for $18.95/month** you will need to install the Netscape Internet Service web acceleration software.

Here is a list of the system requirements for the Accelerated Plan only.

Windows Operating Systems:

  • Windows 98
  • Windows ME
  • Windows 2000
  • Windows XP
  • Apple® Macintosh® computers are not supported

For best performance

  • Standard dial-up modem
  • 133 MHz Pentium® processor or faster
  • Minimum 64 MB of RAM
  • Microsoft mouse or compatible pointing device
  • VGA or higher resolution graphics card
  • Minimum 800x600 screen resolution recommended
  • Free Adobe Acrobat Reader to open PDF files (Netscape Internet Service invoices are generated as viewable PDF formatted files)

Web Browsers

  • Internet Explorer 5.0 (or later)
  • Netscape® 7.0 (or later)
Back to the top  

12) How can I access my email?

Netscape Internet Service supports most popular POP3 e-mail software programs like Microsoft Outlook, Microsoft Outlook Express, Eudora etc. You can also access your e-mail remotely through Netscape Internet Service web mail.

Back to the top  

13) Do I need a CD to get Netscape Internet Service software?

No. But, we can provide a CD of our Netcape Online web acceleration software for the Accelerated Plan only. You can also download our web acceleration software from our download site. Our Unlimited Plan does not require any software.

Back to the top


* 19 times faster than a dial-up connection using a 56K modem. ** Communication charges may apply.

Netscape is a registered trademark used under license and the Netscape logo is a trademark used under license. ©2006 AOL Canada Inc. All rights reserved.